Terms and conditions
The products purchased on the quad-racing.it site are sold directly by DMotors s.r.l. based in C / da Canale, n 3 - 92020 Sant’Angelo Muxaro (AG). VAT number 02857620849.
The offer and sale of products on the quad-racing.it site are governed by these General Conditions of Sale. The General Conditions of Sale can be periodically updated; those published on the quad-racing.it website and accepted at the time of check out are considered effective and binding.
Please read the terms and conditions of sale carefully before purchasing.
Purchase methods
For each product chosen, a descriptive card is displayed, with the image and the essential characteristics, by way of example: the taste, the quantity (The prices indicated on the site are inclusive of VAT).
The images and colors of the products offered for sale on quad-racing.it may not correspond to the actual ones due to the Internet browser and / or monitor used.
For more information about the products, please contact Customer Service at ordini@quad-racing.it
Order
The execution of the purchase order implies the knowledge of these general conditions of sale and their unconditional acceptance.
Orders can be placed upon registration and / or creation of an account. Please remember to carefully read the Privacy Policy and the Terms and Conditions of Sale.
Orders are filled in following the steps and instructions specified on the site.
The purchase of the products offered for sale on quad-racing.it can be made by consumers / customers who have reached the age of majority and who act exclusively on their behalf.
The sale and / or distribution of products purchased on quad-racing.it is prohibited.
DMotors s.r.l. reserves the right to evaluate the acceptance of orders received.
DMotors s.r.l. will communicate to the customer via e-mail any inability to accept the orders received.
Order confirmation
The customer receives at the time of the conclusion of the purchase the written confirmation of the ordered product, the amount to be paid, with details of the product price and shipping costs.
Terms of payment
DMotors s.r.l. accepts payments made by bank transfer, PayPal and with the following credit and debit cards: Visa, MasterCard, American Express, Maestro.
Receipt of the goods
To ensure the safety of the shipment, the shipper asks for the recipient's signature "for receipt" at the time of delivery; if this is not possible, the goods are not delivered.
If, at the time of delivery, the external appearance of the package shows imperfections, the Customer must proceed to open the package in the presence of the carrier.
We recommend checking the goods upon delivery and verifying that the quantity of the products delivered corresponds to what was ordered, that the packaging is intact, not damaged, or in any case altered. Any anomalies must be noted in writing on the courier's delivery note.
Any problems in delivery must be reported to our Customer Service.
If the products are not satisfactory, a return can be requested within 14 days.
The purchased goods can be returned within 14 days from the delivery date.
To make the return, wait for the return authorization issued by DMotors s.r.l.
The e-mail with the return authorization must be inserted inside the package.
Unauthorized returns are not accepted.
Products must be returned in their original packaging to ensure that they are not damaged during shipping.
The return shipment will be free for Italy. For Europe and the rest of the world, shipping costs are the responsibility of the buyer.
DMotors s.r.l. send an e-mail confirming receipt of the return and activation of the refund procedure. The refund of the price of the returned products takes place within 10 days from the date on which DMotors s.r.l. has received the returned product in the indicated conditions.
Returns and Refunds
DMotors s.r.l. wishes to ensure your complete satisfaction. If for some reason you are not fully satisfied with your purchase, you can return one or more items - without having ever used them, within 14 days from the delivery date - and receive a voucher equal to the price of the returned products.
The terms and instructions on the right of withdrawal, pursuant to Legislative Decree no. 21/2014, Article 49, paragraph 4, are published on the "Terms and Conditions of Sale" page.
Below you will find a brief operational explanation, which does not replace the full acceptance of what is reported on the "Terms and Conditions of Sale" page
The package containing the return must arrive at our warehouses within 10 days from the date of your shipment. Therefore - in order to avoid that, at your own risk, it gets lost or accumulates a considerable delay - You can use it ilizzare le Poste but we suggest you to use an express courier and to insure the shipment.
ATTENTION: the package containing the return travels at your cost and at your own risk and therefore, we cannot be responsible for any loss, damage due to bad packaging, delay in delivery to our warehouses.
ATTENTION: if even only one of these conditions is not respected, DMotors s.r.l. will not be able to accept your return and the package will be rejected or the items will be sent back to you at your expense.
ATTENTION: for items purchased on sale it will always be possible to return them, with the same limits and the same methods described above.
As soon as your package is received, DMotors s.r.l. will verify that all the conditions listed above have been complied with and, if the procedure has been carried out correctly, we will proceed to create the voucher for an amount equal to the amount spent.
If, on the other hand, the aforementioned conditions have not been respected, we will notify you and give you the opportunity to return the product to you, at your address, at your expense.
Defective goods
Products received already damaged or showing lack of conformity are considered defective.
It is possible to request the exchange of the defective product within 14 days from the delivery date, following the same steps as for Returns.
In such cases, DMotors s.r.l. will replace the defective item with an identical one, if available.
If the replacement of the product is not possible, DMotors s.r.l. will proceed with the refund. The re-credit is made to the same credit or debit card used by the Customer for payment.
Security and personal data
DMotors s.r.l. has adopted suitable security measures to protect the data and personal information provided from unauthorized access or use.
The bank details are not registered or kept on the quad-racing.it site, but are stored in a secure database of the bank used by DMotors s.r.l. and which appears on the transaction page solely for the purpose of the commercial transaction.
As far as DMotors s.r.l. has taken all possible precautions to ensure the security of personal data, it must be borne in mind that the transmission of data on the internet is never completely secure and that any information disseminated online could be collected and used by subjects other than those to whom it was direct.
The Privacy Policy governs the processing of personal data communicated to DMotors s.r.l. through the site.
DMotors s.r.l. may modify, supplement and / or rectify the Privacy Policy at any time.
Intellectual property
All the content of the quad-racing.it site (drawings, illustrations, photographs, texts, graphics, descriptions, trademarks, images, videos) is the exclusive property of DMotors s.r.l. or licensed to it for use.
It is forbidden to reproduce, distribute, publish, disseminate, copy, modify or sell by any means, partially or totally, the content of the site.
It is possible to print material only for personal and non-commercial use.
Limitation of Liability - Disclaimer of Warranty
The quad-racing.it site may contain any imperfections and DMotors s.r.l. does not guarantee that they will be corrected.
The quad-racing.it site and its content are provided "as is" and "as available".
By using the site, the User assumes all the risks associated with such use and assumes full responsibility for any non-use, loss of data and costs due for assistance and hardware repairs. and / or the software used in connection with the site.
The User also undertakes not to consider DMotors s.r.l. responsible in any way for any damage resulting from or caused by the use of the site or related to it.